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Ask in Surgery for a form to order your prescriptions on line.
You can either use a nominated pharmacy who place the order for you and have it ready dispensed when you go to collect it.
Or ...
If you have a computer, you can have your own log in and order your prescriptions and have them sent electronically to a pharmacy of your choice.
Speak with Siana or a duty Manager - they can help you.
FLU CLINIC - SATURDAY 15th OCTOBER 2016
8.30am - 12.30pm
You can make an appointment at reception or come and sit and wait.
If you can't make it; please ask at the desk and we will get you an appointment.
WESTERN ELMS SURGERY PATIENT PARTICIPATION GROUP
INVITES YOU TO AN EVENING TALK WITH
DR DEEPAK RAVINDRAN FROM THE PAIN CLINIC AT THE RBH
19th OCTOBER 2016 at 7.00pm
Put your name on the free guest list by phone, at reception or email us at we.patientgroup.nhs.net
CHANGES TO OPENING HOURS / DATES FOR THE DIARY
Whilst we try not to change the opening hours here at the surgery, sometimes we need to get all staff together for additional training. Please note below any changes and accept our apologies for any inconvenience this may cause:
28th September 2016 - PPG meeting at 1.30pm
29th September 2016 - Closed for staff training 12.30-4.30pm - call 0118 9590257 for assistance
19th October 2016 - PPG AGM evening meeting - 7.00pm - Dr Deepak Ravindran is speaking on Pain Management & fibromyalgia
23rd November 2016 - PPG meeting at 1.30pm
26th December - Bank Holiday - Closed - Dial 111 for assistance
27th December - Bank Holiday - Closed - Dial 111 for assistance
ANNUAL SURVEY 14-15
Please click here to download the report.
Thank you as always for your continued feedback.
CQC Report
The CQC have published their report on Western Elms Surgery and it is available to download here. We are pleased that we have been rated overall as 'good' and the Patient Participation Group have reviewed the report as well. Alan Porton, Chair of the PPG, has said, 'I feel that everyone at Western Elms should be rightly proud of the contents.
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MORE NEWS
IT'S HERE...
Did you know we have a new appointment system? On our first day the duty team saw 130 patients. They carried out 40 telephone call appointments and dealt with 9 home visit requests.
Be seen on the day you want by contacting the surgery on that day. You will be offered a flexible time for an appointment to discuss one problem. You will be seen by one of the clinical team members working that day. The duty team will also be dealing with telephone calls and administration. Please be aware, when there is high demand for appointments there will be a waiting time.
We will be continuing usual doctor appointments and telephone calls-based on our registered GP system. These appointments mean you can still book in advance to see or speak to your usual doctor about ongoing issues. We will continue to keep you informed?
15.04.16
111
is the number to call if you need
non urgent help when the surgery is closed.
Please dial
999
if you have a life threatening emergency
when the surgery is closed.
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